Tel: 0844 412 7337
Fax: 0844 412 7337
DMF Security would be regarded as your main key holders, should your alarm system activate. Your existing alarm monitoring company would contact DMF Security via our 24 hour Emergency Response Line, which in turn would despatch the area Mobile Response Unit.
Once our response officer arrives on site he will use his detailed site instruction to determine the reason for activation and take the appropriate action. Response officers complete a detailed report after every alarm call out. DMF Security use our best endeavours to respond to every alarm call out in less than 20 minutes, however this cannot be guaranteed as this is a shared service.
All Response Officers are SIA Licensed, Insured, Qualified, and fully Trained to fulfil there role, and are in constant communication with the control centre.